How to check and receive orders

About TailorKit OrderClick to copy

This feature allows you to review and receive all orders after customers customize the products they want.

In this article, we will guide you through how to check and receive orders from your customers to ensure their requests are fulfilled.

RequirementsClick to copy

How To Check The OrdersClick to copy

From each order, you can click into this order to check:

  • The product with its integrated template.

  • The product’s price and its quantity

  • Customer’s name and email

  • The billing address

  • The shipping address

How To Receive OrdersClick to copy

Step 1: Access OrdersClick to copy

  • From the app dashboard, navigate to the Orders section.
  • All order information will be displayed on the Orders page once users receive the paid orders.

Step 2: View Order DetailsClick to copy

  • On each order, click “View order properties” under Properties column to check the print file, including the selected options and print areas of customers.

  • In the Order Properties, you can view:
    • The product which customer chose and its name.
    • The price
    • The template integrated with that product

Step 3: Generate And Download The Print Page:Click to copy

  • Once you view the order properties, you will download the print file by clicking “Generate print image
  • A pop up will appear with the final product which is ready for printing.

Step 4: View The Downloaded FileClick to copy

You can print the image from this downloaded file as a final product.

Frequently Asked QuestionsClick to copy

Does the downloaded file include the product with its integrated template?

No, it just shows the template which the customer edited.

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